At Purevedacare, we are committed to providing high-quality online health and wellness education. We want you to be satisfied with your learning experience. Please read our refund policy carefully before purchasing any course.

1. Digital Product Nature

All of our courses are delivered digitally. Once a course is purchased and accessed, it is considered “used,” and we are generally unable to offer a refund. However, we understand that situations may arise, and we aim to be fair and transparent.

2. Eligibility for Refunds

You may be eligible for a full or partial refund if:

  • You request a refund within 7 days of purchase.
  • You have not accessed more than 20% of the course content.
  • You provide a valid reason for dissatisfaction or accidental purchase.

We reserve the right to deny refund requests that do not meet these criteria.

3. How to Request a Refund

To request a refund, please email us at support@purevedacare.com with the following information:

  • Your full name
  • Email address used for purchase
  • Course title
  • Reason for the refund request
  • Proof of purchase (e.g., order confirmation)

We aim to respond to all refund requests within 5 business days.

4. Non-Refundable Items

Refunds will not be issued for:

  • Courses purchased more than 7 days ago
  • Courses where more than 20% of the content has been accessed
  • Bundled or discounted course packages
  • Gift cards or promotional offers
  • Technical issues not related to our platform (e.g., user’s device or internet connection)

If you experience technical difficulties, please contact our support team—we’re happy to help resolve them.

5. Course Cancellations by Purevedacare

In the rare event that we cancel or discontinue a course you’ve purchased, you will receive a full refund or the option to transfer your enrollment to another course of equal value.

6. Changes to This Policy

We reserve the right to update or modify this Refund Policy at any time. Changes will be posted on this page with an updated effective date.

7. Contact Us

If you have any questions about this policy or need assistance, please reach out to us:

📧 Email: support@purevedacare.com